How We Work

Five steps, no surprises.

Every engagement follows the same structure: fixed scope, fixed price, clear milestones.

01

Discovery

A free 30-minute call. We listen to your challenge, ask about your systems and constraints, and tell you honestly whether we can help. No commitment required.

30 min · Free · No commitment
02

Proposal

Within 5 business days we deliver a written proposal: fixed scope, fixed price, clear timeline. You know exactly what you're getting before you sign anything.

In writing · Fixed price · 5 business days
03

Kickoff

We align on communication cadence, confirm milestones, and open the project channel. You meet the engineer handling your work from day one.

Clear timeline · Named engineer · Direct channel
04

Delivery

We deliver in stages with brief updates along the way. No hidden work, no surprises. You can see what's done, what's next, and flag questions at any point.

Regular updates · Staged delivery · No hidden work
05

Handover

You receive full documentation, clean handover materials, and working runbooks. Optional retainer for ongoing monitoring and support — on your terms, not ours.

Full docs · Runbooks · Optional retainer

How we stay accountable

Everything in writing

Scope, price, and timeline are committed to paper before work begins. If scope changes, we agree on it in writing before acting.

NDA on every engagement

We sign a mutual NDA before reviewing any system, data, or documentation. Your information is never shared with third parties.

One engineer, not a team

You work directly with the engineer doing the work. No account managers, no handoffs mid-project, no context lost between calls.

You own the output

Code, configs, runbooks, and documentation belong to you. No lock-in, no proprietary tooling you can't leave. You walk away with everything.

Still have questions before getting in touch?

See our FAQ →
Start a discovery call →